Invite or register a doctor
Use your clinic's doctor controls to invite a doctor or assist with registration. Clinic approval and mutual doctor-clinic approval remain required for the associated booking flow.
Give your team a shared place to manage appointments and guide patients through their visit.
Why MedKid Connect?
Clinic relationships, schedules and permitted staff actions stay connected to the right clinic, with a clear view of the working day.
Give reception one place to see appointments, mark arrivals and add walk-ins to the correct doctor's queue. Patients can follow the available live queue from their account.
Invite doctors, review association requests and agree the clinic-specific arrangements. Mutual approval helps ensure the right doctors, clinic fees and schedules appear in your booking flow.
Let authorised staff handle everyday reception work using their own accounts. Owner-only controls stay separate for staff access, doctor relationships, branding, commercial arrangements and settlements.
Use the existing clinic profile and eligible branded-document settings. Patients see the selected clinic in their booking; another doctor's private setup does not automatically become your clinic's record.
Review appointments, relevant operational reports and the clinic's applicable wallet/fee information. Track clinic settlement responsibilities without confusing them with video-platform payments.
Work with approved partners through mutually agreed clinic-visit arrangements. Keep the agreed terms and eligible activity visible; results depend on actual bookings and the applicable agreement.
Choose Clinic, then Create an account. Complete the required contact, clinic and trade-licence details and submit for review. Existing owners and staff use Sign in instead.
After the required clinic review, invite doctors or respond to their requests. Both sides approve the association; agree and save the relevant fees and clinic booking details.
Review clinic/doctor availability, session limits and closures. The owner can grant staff access so each authorised team member signs in to the correct clinic.
Open the day's appointments, select the right doctor/session, mark arrivals and add walk-ins. Keep doctor status and the queue updated so patients can follow the visit.
The treating doctor manages clinical documentation. Reception follows its permitted tasks. Review the booking's consultation/platform-fee treatment and the clinic's applicable wallet or settlement steps.
Use the relevant reports, doctor settlements and partner-deal screens. Update hours, closures, staff access and doctor associations when the clinic's arrangements change.
Use your clinic's doctor controls to invite a doctor or assist with registration. Clinic approval and mutual doctor-clinic approval remain required for the associated booking flow.
Review doctor availability, clinic hours, booking limits and closures. Use the clinic queue for arrivals and walk-ins, keeping the right doctor and session selected.
Use the existing staff permissions for reception and clinic work. A doctor naming your clinic on an independent visit does not automatically give your clinic access to that patient's record.
Registration is reviewed by the administrator before your clinic becomes bookable. Prescriptions print the standard MedKid Connect header until you switch to your own uploaded banner in Settings → Prescription letterhead — and back any time.
Use the “Write to MedKid Connect” form on the MedKid Connect home page. You receive a reference (CM-…) at once and the team replies on WhatsApp or e-mail.
Write to MedKid Connect →Bring your clinic online — bookings with serial numbers, a live queue, your own portal and branded digital prescriptions. Free to register.
Open MedKid Connect, choose Clinic, tap “Create an account” and then “Register your clinic”. The form has three short screens — “Your clinic” (clinic name exactly as on your trade licence, the trade licence number, city, PIN code, address), “Owner & WhatsApp” and “Review & submit” — tap “Continue” between them. On the owner screen enter the owner's WhatsApp mobile and tap “Send code”; type the 6-digit code — that number becomes your owner sign-in. On the review screen, if a MedKid Connect Partner helped you join, enter their ID in the optional “MedKid Connect Partner ID” box, then tap “Submit for verification”.
The MedKid Connect team checks your trade licence and approves your clinic — you'll get the confirmation on WhatsApp. Until then, signing in shows “Your clinic is under review”; nothing in the portal opens before approval. After approval, the owner ticks the declaration and taps “I accept the Clinic Agreement” once on the portal's home page; partner deals stay locked until that is done.
Open MedKid Connect → Clinic → “Sign in”, enter your WhatsApp number and type the 6-digit code we send you. You land straight in your clinic portal — no password to remember.
In the portal open “Doctors”, type the doctor's WhatsApp mobile, MedKid Connect ID, registration number or email and tap “Invite”. A registered doctor approves your request from their dashboard; a doctor not yet on the platform gets a free WhatsApp invite in your clinic's name. Or tap “Register a new doctor” to create their account yourself: MedKid Connect approves every doctor first, then the doctor confirms your clinic from their dashboard (your side of the link is already approved) — they sign in with the WhatsApp number you entered and accept the doctor terms before prescribing. Doctors can also add your clinic — approve or reject them under “Pending requests”. Either side can tap “Remove” at any time: new bookings stop immediately and past records stay.
In “Settings” → “Team & access”, add staff by WhatsApp number — they sign in with a one-time code and land in your clinic's portal to run the queue, walk-ins and bookings. Only the clinic OWNER sees Team & access, the doctor roster actions, partner deals, settlements, letterhead and broadcasts; staff have the day-to-day tools. Remove access any time.
In the portal open “Partners” to make deals with approved MedKid Connect Partners who send you patients: agree a share (flat ₹ per completed visit, or a % of the consultation fee), both sides approve, and either side can end the deal any time. A visit counts when the patient TYPES the partner's ID while booking and you mark the visit completed. Pay the partner directly (cash/UPI) and tap “Mark paid & settled” on the Partners page — the same page shows exactly what you owe. Your doctors' consultation shares work the same way from the Doctors page. Only the clinic OWNER can mark payments settled.
See today's bookings with serial numbers — pick a date and a doctor, mark the doctor IN, running late or done (only that doctor's patients for that day hear about it), mark arrivals and completed visits, manage walk-ins and the live queue, and print prescriptions on your clinic's letterhead. Under “Settings” the owner keeps “Clinic details” (address, contact, map) up to date and adds “Holidays & doctor leave” — closed dates vanish from booking and every patient already booked is told at once with a reschedule link.
Owner: send a WhatsApp notice (a holiday closure, a schedule change) to everyone who has booked at your clinic — or only to one doctor's patients — from the “Broadcast to your patients” card on the portal's home page.
No. Complete the required clinic approval and doctor associations first. Available booking times follow the saved clinic and doctor settings.
Yes. Existing clinic staff use Sign in with their own authorized account. Create an account is for registering a new clinic, not for granting yourself staff access.
Give each authorised staff member their own access instead. Staff have the existing day-to-day tools; owner-only commercial, branding and access controls remain restricted.
No. Selecting a setup in a doctor's independent visit does not automatically give that setup or a similarly named clinic access to the patient's private clinical record.
Need help with your account or next step? Get in touch with our support team.
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