Sign in to MedKid Connect

Skip the waiting room — a fixed serial number

Book a clinic visit and get your serial number and approximate time instantly. Watch the live queue on your phone and arrive just before your turn instead of sitting for hours.

Know before you leave home

WhatsApp updates tell you when the doctor is in or running late, and your Patient Dashboard shows which serial is being seen right now.

Or see a doctor from home by video

When travelling is hard, consult a verified doctor by secure video — pay online, join with one tap, and get your prescription right after.

The exact amount, shown before you confirm

Clinic visits are paid at the clinic; video consultations online. Whatever you book, the full amount is shown before you tap confirm — no surprises.

Verified doctors and clinics you can trust

Every doctor's qualifications and registration are checked, and every clinic is verified with its trade licence before it can take bookings.

Instant digital prescriptions, kept forever

Your prescription PDF appears in your account after each visit or consult — download it any time and use it at any pharmacy. Nothing to lose.

One account for the whole family

Add your children or parents once, then book for whoever needs care — the serial, the updates and the prescription are all in their name.

All your records, always with you

Upload reports and history, and see every prescription and visit — by person — in your Health Vault, from any phone.

Fair refunds and one free reschedule

Change of plans? Reschedule once free, or cancel — your serial is released instantly, online fees come back as a refund or wallet credit, and video consults cancelled more than 2 hours ahead are refunded in full.

Sign in with WhatsApp — no password, no app

Type your mobile number, enter the one-time code we send on WhatsApp, and you're in. Works in any phone browser; add it to your home screen for an app-like experience.

Can't sign up yourself? No problem

The clinic's front desk or a MedKid Connect Partner can register you with just your name and mobile number, and book for you — everything still shows in your account.

Private & secure

Your identity documents are encrypted and your medical records are kept private — visible only to you and your treating doctor.